Privacy Policy

TradeBuilds.app ("TradeBuilds," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website, forms, calls, texts, and email, how we use it, and the choices you have. By using our site or submitting information to us, you agree to this Policy.

1. Information We Collect

• Contact details you provide (name, email, phone, company, project details) via forms, email, calls, or texts.
• Booking information such as scheduled call times and meeting notes.
• Communications you send us and records of our responses.
• Technical data like IP address, browser type, device, referring URL, and pages visited, collected automatically via cookies and standard server logs.

2. How We Use Information

• Respond to inquiries, quotes, and support requests.
• Schedule and conduct strategy calls and project work.
• Send transactional messages (quotes, invoices, updates).
• Send marketing emails, newsletters, or SMS messages if you have opted in.
• Improve our website, services, and security.
• Comply with legal obligations.

3. SMS / Text Message Consent

By providing your phone number and checking a consent box or replying to confirm, you agree to receive SMS/MMS messages from TradeBuilds related to your inquiry, project, appointments, and (if separately opted in) occasional marketing offers.

• Message frequency varies based on your project and preferences.
• Message & data rates may apply from your carrier.
• Opt out at any time by replying STOP. Reply HELP for help, or contact us at sabrina@tradebuilds.app.
• We do not sell or share your mobile number or SMS opt-in data with third parties or affiliates for their marketing purposes. Consent to receive SMS is never shared.
• Carriers are not liable for delayed or undelivered messages.

4. Email Marketing & Newsletters

If you opt in, we may send newsletters, product updates, tips, or promotional offers. Every marketing email includes an unsubscribe link. You may also email sabrina@tradebuilds.app to be removed. Transactional messages (about active projects, quotes, or billing) are not subject to unsubscribe.

5. Cookies & Analytics

We use cookies and similar technologies for basic site functionality, performance, and analytics. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

6. How We Share Information

We do not sell your personal information. We share it only:

• With trusted vendors that help us operate (e.g., hosting, email delivery, scheduling, analytics), bound to confidentiality.
• When required by law, subpoena, or to protect our rights.
• In connection with a merger, acquisition, or sale of assets, subject to this Policy.

7. Data Retention

We retain information as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion at any time.

8. Your Rights & Choices

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal information, and to withdraw consent. To exercise any right, email sabrina@tradebuilds.app.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect information. No system is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from them.

11. Changes to This Policy

We may update this Policy from time to time. The "Effective" date at the top reflects the latest revision. Continued use of our site after changes means you accept the updated Policy.

12. Contact Us

Questions about this Policy? Contact us at sabrina@tradebuilds.app or (513) 804-8941.